Support Board
Date/Time: Thu, 28 Nov 2024 13:56:12 +0000
Post From: Question, different data.
| [2023-05-03 14:59:00] |
| John - SC Support - Posts: 36350 |
|
There are a number of possibilities as to why you have slightly different bars in the charts, as there are numerous settings that can affect them. For example, if one of you has the option for "Combine Trades into Original Summary Trade", then that would lead to differences in the charts, particularly for a Volume chart. We can not go through and list all of the possible items. One recommendation we can make is to copy the chartbook from one of your systems to the other and then see if the chart is exactly the same on that other system. If it is different, then it is something in the chart settings. If it is the same, then we would recommend redownloading the data on the other system to ensure that you have all the data and something did not get missed. Also make sure you are both using the same "Intraday Storage Time Unit". Refer to the following: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |