Support Board
Date/Time: Thu, 28 Nov 2024 13:37:55 +0000
Post From: Question about packages and exchange fees.
| [2023-05-01 08:14:05] |
| meowflying - Posts: 15 |
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/////Then you need to connect Sierra Chart to your AMP Futures Trading Account in order to verify your Non-Professional status, for that AMP can provide you with the CQG WebAPI login credentials and with those in-hand, here are your set up instructions: CQG Trading Platform Service: Setup Instructions/// I followed the instructions, according to AMP support my login is enabled for connecting Sierra by default, but I'm getting that message when trying to connect: "Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-05-01 08:55:20.783 * CQG WebSocket socket (0) | CloseSocket call. | 2023-05-01 08:55:20.784 CQG WebAPI | Disconnected. | 2023-05-01 08:55:20.784" AMP support told me that in order to connect I need to activate package 10/11/12. Please advise next steps. |