Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 16:45:03 +0000



Post From: I've got 3 Questions, Chart Related and Order Related

[2023-04-21 23:42:51]
User776992 - Posts: 8
1. Why is it every time I have an order in place and it executes and I have my stop loss set and my take profit set, that if I want to flatten the trade once it's initiated for whatever reason when I hit flatten it doesn't flatten my position. It closes out the take profit and stop loss order and then I literally have to hit the flatten button again in the attached chart trade window in order for it to flatten the position. I wonder if there's a setting somewhere.... Why won't it just flatten the position the first time I hit flatten and how do I fix it so that it does?

2. Is there any like I've seen in other trading software platforms to put your cursor in the middle of the chart and it basically acts like a hand and you can move the chart around in a circle? I know there are ways to stretch the chart up and down and side to side, but I'm trying to get it to move in a dragging motion if I use the cursor and click, hold, and drag on it... I realize there's a bar at the bottom that moves the chart but it's really pain to use and you lose the chart as you're moving it across as price increases or decreases below the users view.

3. Is there a way to place a sell-stop limit order above where the current price of a futures product is? Example: NQ price is 13100 and I try to place a sell-stop limit order at 13101 and it rejects it and won't let me because the price is below the order... I'd like to be able to do the same thing with a buy order that's below the current price. I get basically the same response from Sierra as an error. The only thing that I can do is place a buy-stop limit order above the current price and a sell-stop limit order below the current price right now when I try to use either of those two forms of orders separately, not at the same time, but for different market scenarios and levels.

Thank you for any wisdom you can throw my way.

David B.
Date Time Of Last Edit: 2023-04-22 04:46:32