Support Board
Date/Time: Sun, 24 Nov 2024 01:04:27 +0000
Post From: Now Available: New US Equities Consolidated Tape Data Feed (Starting with NASDAQ)
| [2023-04-17 19:05:11] |
| Sierra_Chart Engineering - Posts: 17154 |
|
There is a problem when using an Intraday Data Storage Time Unit greater than 1 Tick and when odd lot trades are processed. These trades are written to the Intraday data file, when they should not be in this case, and they can cause out of range values in the chart bars. There is not a way to filter them unless the data is stored as 1 Tick. This will be resolved in the next release. If you see out of range values in your charts when using this data feed, then follow this procedure: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |