Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 18:45:54 +0000



Post From: Trade order error

[2023-04-17 18:56:33]
Sierra_Chart Engineering - Posts: 17205
There is some problem, with the CQG Web API connection that you have.

We do not know what the problem is exactly, but the symbol mapping is not being established.

Looks like it is related to this:
CQG WebAPI | User message | Error: Web API Server error occurred. Contact customer support for assistance. (Internal message: Query was partially processed by another QueryManager - rejecting.) | Source: Web API Server | 2023-04-15 02:33:49.225 *

Contact your broker for help with this. They will need to contact CQG.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing