Support Board
Date/Time: Thu, 28 Nov 2024 17:50:11 +0000
Post From: Data Not Loading
[2023-04-13 15:10:42] |
User826280 - Posts: 4 |
Dear support thank you for your help, it allowed me to find the root cause. An explanation as well for other readers. i changed parameters to NO for continuous futures contract chart i checked the days to download which were ok (only 90 days for 240, 60 mn and TPO charts) but i first missed the fact the field "date range in file from" (menu data limiting of the chart settings) began on the 2023-04-12 , that is to say the date when i first set up Rithmic DTC as the "current selected service" on sierra chart. I did not realize at first as i swapped from SC service all data (with delayed data) to Rithmic with the same chatbook and i assumed that the parameters would remain the same. Thanks again for your pro active answer and help. |