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Date/Time: Thu, 28 Nov 2024 17:45:27 +0000



Post From: Data Not Loading

[2023-04-13 14:16:52]
John - SC Support - Posts: 36350
We are not seeing any issue with historical data downloads in your log, in fact, quite the opposite - we are seeing historical data be requested and downloaded.

Our first question is whether you have this setup as a "Continuous Futures Contract Chart"? Refer to the following:
Continuous Futures Contract Charts

And also how much data are you trying to download? You can only get about 5 years of data due to the single digit year used by Rithmic. Refer to the following:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Single Digit Year Limitation
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing