Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 21:33:23 +0000



Post From: Main Instance Data Folder Duplicate .SCIDs

[2023-03-31 17:27:29]
John - SC Support - Posts: 36350
We are still not sure exactly the scenario you are describing.

Again, the main thing to keep in mind is that when you are using Sub-Instances (started using File >> New Instance) any data that is requested in a Sub-Instance will process through the Main Instance, so the Main Instance will have all the files for any data that is requested from any sub-instance. The Sub-Instances will also have these data files.

If you are seeing data in a sub-instance for which there is not a request, then that would be confusing. If this is the case, please get us the Message Log from the sub-instance that shows this occurring. We will need to see the entire log.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing