Support Board
Date/Time: Thu, 28 Nov 2024 20:33:48 +0000
Post From: Sub-instance does not have access to Rithmic account
| [2023-03-27 22:02:46] |
| John - SC Support - Posts: 36350 |
|
A couple of items in terms of nomenclature. When we say "Sub Instance" (or Sub-Instance), we are specifically referring to an instance that is started by selecting "File >> New Instance". We will typically refer to a separate installation (another Sierra Chart installed to another location on your hard drive) as an "Installation". Given the above, you can not have a "Sub Instance" of your Rithmic installation that connects to AMP. The Sub-Instances always connect through the main Sierra Chart instance, therefore, however that main instance is setup is how the sub-instances are setup. If the main instance is connected to Rithmic, then the sub-instances will be using that same Rithmic information. If you have a separate installation that connects to AMP, then how is that installation setup? Are you using CQG or Rithmic for the order routing for your AMP account? Otherwise, what is your setup? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |