Support Board
Date/Time: Thu, 28 Nov 2024 23:36:44 +0000
Post From: Partial refund of 6 month discounted Package 10 (including Denali data)?
| [2023-03-27 07:55:17] |
| Sierra_Chart Engineering - Posts: 17210 |
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Your current Ending Date: 2023-06-25. We can also extend this up to two weeks during the time you are not able to use Sierra Chart. Or refund the unused usage time back to your Services Balance. You are using the Denali Data Feed for market data. And you can use CQG order routing and you can also use Teton order routing. Whatever order routing you want to use it is up to you. Nothing you have to request from us to use those. Your broker configures the order routing. ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-27 07:56:07
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