Support Board

First understand that Sierra Chart support does *not* provide automated trading system help, development, debugging services, or debugging of complex study configurations, even for a cost. This is not part of our offerings, whether for free or for a payment, and it is not possible for us to do this for various reasons as explained.

All of this is immensely far outside the scope of our support especially with the low prices of Sierra Chart. Therefore, in almost all cases we cannot help other than refer you to the relevant documentation. And hypothetically even if we did get involved in this, you would be charged at a rate of 80-150 USD per hour and we would need to have an interest in getting involved in this which we definitely do not unless there is a technical problem which needs to be resolved.

Once again, we do not have the time or the interest to be involved in this. Our main interest is to provide software which meets the general requirements of our users, have it be stable, capable and well-documented. So from this perspective, any question you have for us should be made with this in mind or not made it all.