Support Board
Date/Time: Fri, 29 Nov 2024 00:57:19 +0000
Post From: Stripe auto pay charged my account twice this month.
| [2023-03-22 08:52:04] |
| Sierra_Chart Engineering - Posts: 17213 |
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The automatic payment is taken at the same time, that you get a notice that a balance is required for an upcoming service renewal which happens 21 days before the renewal. We will update the documentation regarding all of this. Is "usage time" the same as "service package fee" or not? Yes these are the same.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-22 08:53:56
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