Support Board
Date/Time: Fri, 29 Nov 2024 00:35:07 +0000
Post From: Not getting live data. Just a fixed chart when downloaded.
| [2023-03-13 21:47:46] |
| John - SC Support - Posts: 36350 |
|
The main issue is the following: Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
You have another computer with Sierra Chart running that is also getting data from the Denali Exchange Data Feed, and you are only setup to get data to 1 system. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously Also, your symbols are not correct for the trading service you have selected. Make sure your Chartbooks are open and then select Edit >> Translate Symbols to Current Service to update the symbols in your charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |