Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 04:38:34 +0000



Post From: Trades on sim don't match from sub-instance to main instance

[2023-03-06 19:24:04]
Christopher K Baydar - Posts: 15
Hello John -

My main instance Trade >> Simulation Mode is set to On, that has been the case since I submitted my initial ticket. The guidance was to turn trade simulation to OFF in the sub-instance, which I have done.

My main instance Global Settings >> Data/Trade Service Settings >> Current Selected Service is set to Teton CME order routing, as per the first sentence in my initial ticket. That also has not changed.

Yes, that is my exact point in my last ticket - when I try to select sim account in my trade window in the sub-instance, it simply does not let me switch to sim1. It is set to 7PV1129 in the dropdown box, when I open the dropdown and click Sim1, it won't let me switch, it simply goes right back to 7PV1129, as if the option for Sim1 isn't even there or isn't a valid option for me to change to.

Thank you.
attachmentSC_MainVsSub-SimIssue_2023.03.06.pdf - Attached On 2023-03-06 19:23:23 UTC - Size: 988.27 KB - 144 views