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Date/Time: Fri, 29 Nov 2024 08:36:20 +0000



Post From: CQG Order Handling Incident on Tuesday 2023-02-21

[2023-03-03 09:30:24]
Sierra_Chart Engineering - Posts: 17224
We have more background information on this incident, and we will not go into further details. But a problem like this definitively will not happen at all with Teton order routing and what happened with CQG, definitively proves based upon this additional information that the architecture of Teton order routing is vastly superior and more simplified and hugely more reliable as compared to CQG.

This is absolute fact and we are not just simply trying to promote our own services, although of course we should be. No one should be using CQG if you are trading CME Group with Sierra Chart. It makes no sense whatsoever.

If you are trading the CME Group (CME, CBOT, NYMEX, COMEX) of markets, discontinue CQG and move to Teton order routing.

And we definitely will be raising the price to use CQG with CME Group, later this year.

Information about Teton order routing:
Sierra Chart Teton Futures Order Routing


If you are trading with AMP, they will be supporting Teton order routing soon.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-03-03 11:25:57