Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 16:28:48 +0000



Post From: Intraday Stock Data not updating (SPY)

[2014-05-19 16:54:44]
graggy - Posts: 15
I signed up for the SC real-time stock data. When I try to chart 1 Tick data for SPY, I get an initial fill into the chart of data that ends at 15 minutes before the current moment, and no ticks come in after that. However if I select the "Delete All Data and Download" menu item a batch of data (up to 15 minutes old) comes in and then again no real-time updates. The log for the first part of this process follows. Note especially the lines in bold.

Software version: 1139 | 2014-05-19 12:38:38
Usage end date: 2014-12-15 | 2014-05-19 12:38:38
Enabled for: Advanced Features. | 2014-05-19 12:38:38
Enabled for: Sierra Chart Historical Data Service. | 2014-05-19 12:38:38
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-19 12:38:38
Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-05-19 12:38:38
Enabled for: US EQUITIES exchanges. | 2014-05-19 12:38:38
Received 1 data feed usernames. | 2014-05-19 12:38:38
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-19 12:38:38
Active service: SC Exchange Data | 2014-05-19 12:38:38
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-19 12:38:38
2014-05-19 12:38:38 Local computer clock time | 2014-05-19 12:38:38
2014-05-19 16:38:38 GMT time | 2014-05-19 12:38:38
2014-05-19 12:38:38 Time zone adjusted time | 2014-05-19 12:38:38
Time difference to server time: 0 seconds. | 2014-05-19 12:38:38
Program path: E:\SC-1139-a\ | 2014-05-19 12:38:38
Data Files path: E:\SC-1139-a\Data\ | 2014-05-19 12:38:38
OS Version Number: 6.1 | 2014-05-19 12:38:38

Checking for new symbol settings for scbcd | 2014-05-19 12:38:38
Symbol settings are up-to-date for scbcd | 2014-05-19 12:38:38
Checking for large (over 250 MB) intraday data files to move data out of. Please wait.... | 2014-05-19 12:38:40
Completed checking of 1 Intraday data files (*.scid). | 2014-05-19 12:38:40
Mapping SPY to SPY. Service code: equities.us | 2014-05-19 12:38:54
HD Request # 2 - Downloading Historical Daily chart data for SPY. Starting date: 2014-05-16. Service: scbcd | 2014-05-19 12:38:54
HD Request # 2 - Using user Barchart Historical data account. | 2014-05-19 12:38:54
HD Request # 2 - Requesting historical Daily data for SPY starting at 2014-05-15 | 2014-05-19 12:38:54
HD Request # 3 - Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us | 2014-05-19 12:38:55
HD Request # 3 - Download start Date-Time: 2014-05-19 12:21:16.0 | 2014-05-19 12:38:55
HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-19 12:38:55
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-19 12:38:55
The network socket is connected. | 2014-05-19 12:38:55
HD Request # 3 - Sending historical data logon request message. | 2014-05-19 12:38:55
HD Request # 2 - Receiving historical Daily data for SPY starting at 2014-05-15 | 2014-05-19 12:38:55
Writing historical Daily data for SPY to the file SPY.dly | 2014-05-19 12:38:55
HD Request # 2 - Received 3 records from 2014-05-15 00:00:00 to 2014-05-19 00:00:00 (5.0 days) and wrote 2 records for SPY | 2014-05-19 12:38:55
HD Request # 2 - Daily download COMPLETE for SPY. Completion time: 1s | 2014-05-19 12:38:55
HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-05-19 12:21:16. Record interval: 0 . Symbol: SPY | 2014-05-19 12:38:55
HD Request # 3 - Decompressing data. | 2014-05-19 12:38:55
HD Request # 3 - Receiving Intraday data for SPY starting at 2014-05-19 12:21:44 | 2014-05-19 12:38:55
HD Request # 3 - Timestamp of first Intraday data file record written: 2014-05-19 12:21:44 | 2014-05-19 12:38:55
HD Request # 3 - Historical data for SPY is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-05-19 12:38:55
Socket has been shutdown and closed. | 2014-05-19 12:38:55
The network socket for historical data has been closed. | 2014-05-19 12:38:55
HD Request # 3 - Received 88 records from 2014-05-19 12:21:44 to 2014-05-19 12:23:06 (82.0 seconds) and wrote 88 records for SPY | 2014-05-19 12:38:55
HD Request # 3 - Intraday download COMPLETE for SPY. Completion time: 0s | 2014-05-19 12:38:55

NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-05-19 12:39:11
SC Exchange Data: Connected. | 2014-05-19 12:39:11
Mapping SPY to SPY. Service code: equities.us | 2014-05-19 12:39:11
SC Exchange Data - Starting real-time market data updates for: SPY | 2014-05-19 12:39:11
Using username 0 | 2014-05-19 12:39:11
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 10047 | 2014-05-19 12:39:11
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-19 12:39:11
HD Request # 4 - Downloading Intraday chart data for SPY to the file SPY.scid. Service: equities.us | 2014-05-19 12:39:11
HD Request # 4 - Download start Date-Time: 2014-05-19 12:23:06.0 | 2014-05-19 12:39:11
HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-05-19 12:39:11
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-19 12:39:11
The network socket is connected. | 2014-05-19 12:39:11
HD Request # 4 - Sending historical data logon request message. | 2014-05-19 12:39:11
HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-05-19 12:23:06. Record interval: 0 . Symbol: SPY | 2014-05-19 12:39:12
HD Request # 4 - Decompressing data. | 2014-05-19 12:39:12
HD Request # 4 - Receiving Intraday data for SPY starting at 2014-05-19 12:23:06 | 2014-05-19 12:39:12
HD Request # 4 - Timestamp of first Intraday data file record written: 2014-05-19 12:23:15 | 2014-05-19 12:39:12
Socket has been shutdown and closed. | 2014-05-19 12:39:12
The network socket for historical data has been closed. | 2014-05-19 12:39:12
HD Request # 4 - Received 130 records from 2014-05-19 12:23:06 to 2014-05-19 12:24:12 (66.0 seconds) and wrote 129 records for SPY | 2014-05-19 12:39:12
HD Request # 4 - Intraday download COMPLETE for SPY. Completion time: 1s | 2014-05-19 12:39:12
Real-time Intraday chart data file updates started for SPY | 2014-05-19 12:39:12

Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2014-05-19 12:39:32
Socket has been shutdown and closed. | 2014-05-19 12:39:32
SC Exchange Data: Disconnected from the server. | 2014-05-19 12:39:32
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-19 12:39:32
Using username 0 | 2014-05-19 12:39:34
SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 10047 | 2014-05-19 12:39:34
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-19 12:39:34
Error received in OnConnect while connecting. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2014-05-19 12:39:55
Socket has been shutdown and closed. | 2014-05-19 12:39:55
SC Exchange Data: Disconnected from the server. | 2014-05-19 12:39:55
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-05-19 12:39:55
Using username 0 | 2014-05-19 12:39:57
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 10047 | 2014-05-19 12:39:57
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-19 12:39:57