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Date/Time: Fri, 29 Nov 2024 08:45:57 +0000



Post From: New instance freezes when I try to duplicate the chartbook

[2023-02-25 07:26:05]
Sierra_Chart Engineering - Posts: 17225
Since you are using crypto currencies, refer to:
Cryptocurrency / Bitcoin Data and Trading Services: Important: Volume at Price Studies with Cryptocurrency Symbols

Make sure this option is set to Yes for the charts before duplicating the Chart or Chartbook:

Chart Settings: Do Not Change Symbol Settings for Chart on Symbol Change (Chart >> Chart Settings >> Symbol >> Symbol Settings menu)

You probably have changed from the default Tick Size but when you duplicate the chart, the Tick Size changes back to a smaller value causing the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-02-25 07:31:07