Support Board
Date/Time: Fri, 29 Nov 2024 08:29:23 +0000
Post From: CQG Order Handling Incident on Tuesday 2023-02-21
| [2023-02-22 14:43:15] |
| Sierra_Chart Engineering - Posts: 17221 |
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Additionally we route orders to the CME in Aurora. The time from when an order is received by the order management software until it gets to the exchange is approximately 250 µs. This is one fourth of a millisecond! CQG route orders from CH1 in Chicago. Away from the exchange. We maintain hardware in Aurora. We invest heavily, in the infrastructure there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-02-22 14:43:39
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