Support Board
Date/Time: Fri, 29 Nov 2024 10:34:38 +0000
Post From: i connect to my broker by my acces but the system tell me not co
| [2023-02-20 17:39:21] |
| User866347 - Posts: 4 |
|
copy log : Reading Internal Order ID file. | 2023-02-20 17:04:36.597 Reading Trade Orders file. | 2023-02-20 17:04:36.634 Reading Trade Positions file. | 2023-02-20 17:04:36.634 Reading Trade Account Data files. | 2023-02-20 17:04:36.635 Software version: 2480 64-bit | 2023-02-20 17:04:36.635 Primary Thread ID: 31156 | 2023-02-20 17:04:36.635 Usage end date: 2023-03-06 | 2023-02-20 17:04:36.635 Enabled for: Advanced Features 2. | 2023-02-20 17:04:36.635 Enabled for: Sierra Chart Historical Data Service. | 2023-02-20 17:04:36.635 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-20 17:04:36.635 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-20 17:04:36.635 Enabled for exchange2: fairx_exchange.data | 2023-02-20 17:04:36.635 Allow Support for Sierra Chart Data Feeds is disabled. | 2023-02-20 17:04:36.635 Current selected Data/Trading service: CQG WebAPI | 2023-02-20 17:04:36.635 Custom symbol settings values: enabled | 2023-02-20 17:04:36.635 Chart Update Interval: 500 | 2023-02-20 17:04:36.635 Intraday Data Storage Time Unit: 1 | 2023-02-20 17:04:36.635 Time Zone: +00:00:00 (UTC+00) | 2023-02-20 17:04:36.635 2023-02-20 17:04:36 Local computer time in UTC | 2023-02-20 17:04:36.635 2023-02-20 17:04:36 Local computer time in SC Time Zone | 2023-02-20 17:04:36.635 2023-02-20 17:04:36 Server time in UTC | 2023-02-20 17:04:36.635 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-02-20 17:04:36.635 Program path: C:\SierraChart\ | 2023-02-20 17:04:36.635 Data Files path: C:\SierraChart\Data\ | 2023-02-20 17:04:36.635 OS Version Number: 10.0 | 2023-02-20 17:04:36.635 Locale Setting: C | 2023-02-20 17:04:36.635 DLLs: UserContributedStudies_64.dll | 2023-02-20 17:04:36.635 Allowed protected custom studies: | 2023-02-20 17:04:36.635 Crash reporter started: true | 2023-02-20 17:04:36.635 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2023-02-20 17:04:36.645 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-20 17:04:36.667 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-20 17:04:36.787 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-20 17:04:36.787 Received 5 login tokens. | 2023-02-20 17:04:37.028 Symbol settings MD5 received. Request ID: 1. | 2023-02-20 17:04:38.375 Symbol settings are up-to-date for cqg. | 2023-02-20 17:04:38.375 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-02-20 17:04:41.213 XAUUSD #1 | Reloading chart. | 2023-02-20 17:04:41.237 XAUUSD Daily #2 | Reloading chart. | 2023-02-20 17:04:41.257 US30 1 Min #3 | Reloading chart. | 2023-02-20 17:04:41.263 USOil 1 Min #4 | Reloading chart. | 2023-02-20 17:04:41.269 F.US.EPH23 1 Min #5 | Reloading chart. | 2023-02-20 17:04:41.274 SPX500 Daily #6 | Reloading chart. | 2023-02-20 17:04:41.282 EURUSD Daily #7 | Reloading chart. | 2023-02-20 17:04:41.302 EURUSD 5 Min #8 | Reloading chart. | 2023-02-20 17:04:41.307 F.US.EPH23 #9 | Reloading chart. | 2023-02-20 17:04:41.329 F.US.EPH23 1 Min #10 | Reloading chart. | 2023-02-20 17:04:41.448 AAPL-NQTV 5 Min #11 | Reloading chart. | 2023-02-20 17:04:41.455 US30 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2023-02-20 17:04:41.491 USOil 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\USOil.scid | 2023-02-20 17:04:41.492 F.US.EPH23 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH23.scid | 2023-02-20 17:04:41.494 SPX500 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPX500.dly | 2023-02-20 17:04:41.500 F.US.EPH23 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH23.scid | 2023-02-20 17:04:41.503 F.US.EPH23 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH23.scid | 2023-02-20 17:04:42.537 AAPL-NQTV 5 Min #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL-NQTV.scid | 2023-02-20 17:04:42.538 Using Bid/Ask average for last trade price for XAUUSD | 2023-02-20 17:04:42.825 Using symbol data fast lookup vector | 2023-02-20 17:04:42.825 Starting DelayedDownloadMonitoringTimer | 2023-02-20 17:04:42.825 Starting HDTimeoutTimer | 2023-02-20 17:04:42.825 Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Intraday data. | 2023-02-20 17:04:42.825 Historical data download ID 1 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.825 Real-time Intraday chart data file updates started for XAUUSD | 2023-02-20 17:04:42.825 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 31156 | 2023-02-20 17:04:42.825 Intraday chart data file opened for XAUUSD | 2023-02-20 17:04:42.825 Historical data service client indicated that downloads are not enabled. Symbol: XAUUSD. Data Type: Daily data. | 2023-02-20 17:04:42.863 Historical data download ID 2 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.863 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:04:42.901 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:04:42.902 * Using Bid/Ask average for last trade price for USOil | 2023-02-20 17:04:42.902 Historical data service client indicated that downloads are not enabled. Symbol: USOil. Data Type: Intraday data. | 2023-02-20 17:04:42.902 Historical data download ID 3 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.902 Real-time Intraday chart data file updates started for USOil | 2023-02-20 17:04:42.902 Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 31156 | 2023-02-20 17:04:42.902 Intraday chart data file opened for USOil | 2023-02-20 17:04:42.902 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:04:42.904 * Using Bid/Ask average for last trade price for US30 | 2023-02-20 17:04:42.904 Historical data service client indicated that downloads are not enabled. Symbol: US30. Data Type: Intraday data. | 2023-02-20 17:04:42.904 Historical data download ID 4 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.904 Real-time Intraday chart data file updates started for US30 | 2023-02-20 17:04:42.904 Opened cached Intraday file: C:\SierraChart\Data\US30.scid. Thread ID: 31156 | 2023-02-20 17:04:42.904 Intraday chart data file opened for US30 | 2023-02-20 17:04:42.904 Historical data service client indicated that downloads are not enabled. Symbol: SPX500. Data Type: Daily data. | 2023-02-20 17:04:42.908 Historical data download ID 5 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.908 Using Bid/Ask average for last trade price for SPX500 | 2023-02-20 17:04:42.908 Using Bid/Ask average for last trade price for EURUSD | 2023-02-20 17:04:42.909 Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Intraday data. | 2023-02-20 17:04:42.909 Historical data download ID 6 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.910 Real-time Intraday chart data file updates started for EURUSD | 2023-02-20 17:04:42.910 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 31156 | 2023-02-20 17:04:42.910 Intraday chart data file opened for EURUSD | 2023-02-20 17:04:42.910 Historical data service client indicated that downloads are not enabled. Symbol: EURUSD. Data Type: Daily data. | 2023-02-20 17:04:42.912 Historical data download ID 7 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.912 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:04:42.914 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:04:42.914 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:04:42.914 * Mapping AAPL-NQTV to AAPL-NQTV. Service code: nasdaq_exchange.data | 2023-02-20 17:04:42.914 Historical data service client indicated that downloads are not enabled. Symbol: AAPL-NQTV. Data Type: Intraday data. | 2023-02-20 17:04:42.914 Historical data download ID 8 not found when removing ID from outstanding request set. | 2023-02-20 17:04:42.914 Real-time Intraday chart data file updates started for AAPL-NQTV | 2023-02-20 17:04:42.914 Opened cached Intraday file: C:\SierraChart\Data\AAPL-NQTV.scid. Thread ID: 31156 | 2023-02-20 17:04:42.915 Intraday chart data file opened for AAPL-NQTV | 2023-02-20 17:04:42.915 XAUUSD[M] Daily #2 | Reloading chart. | 2023-02-20 17:04:43.259 SPX500[M] Daily #6 | Reloading chart. | 2023-02-20 17:04:43.287 SPX500[M] Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPX500.dly | 2023-02-20 17:04:43.289 EURUSD[M] Daily #7 | Reloading chart. | 2023-02-20 17:04:43.303 Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:04:44.353 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:07:27.325 * Requesting current Date-Time from Sierra Chart server. | 2023-02-20 17:11:43.660 Received Date-time from server. Delay adjusted UTC Date-time: 2023-02-20 17:11:44.922. Round-trip delay: 00:00:00.258 | 2023-02-20 17:11:44.177 Computer time to server time difference: -00:00:00.744 | 2023-02-20 17:11:44.177 Error setting System Date-Time. Windows error code 1314: A required privilege is not held by the client. | 2023-02-20 17:11:44.183 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:12:00.350 * Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-02-20 17:36:16.642 * |