Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 10:33:15 +0000



Post From: Funded account through S.C.

[2023-02-20 05:59:23]
Sierra_Chart Engineering - Posts: 17226
We really should delete post #8. We are not going to allow Rithmic to give Sierra Chart a bad impression and frustrate users. The reason why users must use the Denali Data Feed is made abundantly clear here:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy

We are asking the user at post #8 not to post this again. Obviously, we do not want people to open unnecessary accounts but we do want our users to use our Denali Data Feed because we want to provide a proper quality of data to our users.

The simple fact is is that users of Rithmic must use the Denali Data Feed. There is no other reasonable possibility. Unless you disable the downloading of historical data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-02-20 05:59:57