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Date/Time: Tue, 26 Nov 2024 16:38:40 +0000



Post From: Free trial enabled but ES data is delayed?

[2023-02-17 14:47:23]
John - SC Support - Posts: 36300
You need to prove your non-professional standing by first entering the account information in the Market Data Agreements that you will sign as part of the setup. But the more important thing is that you need to be able to connect Sierra Chart to this account. This proves to us that you have the account so you can then get the non-professional data - which we use to prove to the CME Group, should they ask for the information.

We doubt that the account you reference will suffice, but are they using CQG or Rithmic for order routing by any chance? If so, then you might be able to use it. Let us know which of these two they use, if they do at all.

We also have a solution to this issue outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing