Support Board
Date/Time: Thu, 28 Nov 2024 03:39:07 +0000
Post From: Interactive Brokers Historical Data download Error
| [2023-02-17 08:33:01] |
| weav - Posts: 30 |
|
Hi I've seen the sticky posts about IB problems recently. I've upgraded SC to 2480 but I'm still seeing an issue. I have several Historical data charts open for London Stock Exchange ETF stocks in my chartbook and I'm noticing that most of them have recent daily data missing. For instance "2PAL-STK-LSEETF-USD" last candle was for 10th Feb. When I select "Edit->Download Data - Historical Chart" I get the "Download Canceled" error message. When I try "Edit->Download Data - Historical Chart" again usually it works and I get up to date Historical data! Log extract for 1st attempt at download: HD Request # 25 | Downloading Historical Daily chart data for 2PAL-STK-LSEETF-USD. Starting date: 2023-02-08. Service: 2PAL-STK-LSEETF-USD | 2023-02-17 08:01:21.814 HD Request # 25 | Requesting 19 days of historical Daily data for 2PAL-STK-LSEETF-USD with end date 2023-02-27 | 2023-02-17 08:01:21.814 Interactive Brokers | Processing message ID 4 | 2023-02-17 08:01:21.815 Message from IB: Error reading request. Unable to parse data. java.lang.NumberFormatException: For input string: "2PAL". IB Error Code: 320. Request ID: 200003. | 2023-02-17 08:01:21.815 Interactive Brokers | Finished processing message ID 4 | 2023-02-17 08:01:21.815 0=4 | 1=2 | 2=200003 | 3=320 | 4=Error reading request. Unable to parse data. java.lang.NumberFormatException: For input string: "2PAL" | 5=NULL | | 2023-02-17 08:01:21.815 IB TWS socket (1) | Socket gracefully closed by remote side. | 2023-02-17 08:01:21.816 IB TWS socket (1) | CloseSocket call. | 2023-02-17 08:01:21.817 Connection to the external service has been lost. | 2023-02-17 08:01:21.817 IB TWS socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-17 08:01:21.817 IB TWS socket (1) | Closed. | 2023-02-17 08:01:21.817 HD Request # 25 | Active download canceled. | 2023-02-17 08:01:22.738 HD Request # 25 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for 2PAL-STK-LSEETF-USD | 2023-02-17 08:01:22.738 HD Request # 25 | Completion time: 1s. | 2023-02-17 08:01:22.738 HD Request # 25 | Daily data download complete for 2PAL-STK-LSEETF-USD. Unique request ID: 139 | 2023-02-17 08:01:22.738 Removing historical data download ID 139. | 2023-02-17 08:01:22.738 But then as I say on my 2nd attempt 2 minutes later - no issues and I see "Historical Download Complete" and the latest bar. When I login most of my daily charts are not up to date so I guess this error is happening for most if not all of them. I have to cycle through each chart and Download Historical Data twice to get the data up to date. Is this something I need to talk to IB about? Or something SC Support can help with? thank you |