Support Board
Date/Time: Fri, 29 Nov 2024 12:52:01 +0000
Post From: footprint prcing
| [2023-02-15 16:36:07] |
| John - SC Support - Posts: 36350 |
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In order to get the Numbers Bars study (Footprints) you need to be on one of the Advanced Packages. You will find the information for the packages at the following link: Description of Service Packages and Pricing: Packages If you are just getting used to Sierra Chart and will not be live trading immediately, then we recommend our Base Advanced package (Package 5), which gives you access to our Delayed Streaming Data for the CME Group, EUREX, CFE, and NASDAQ TotalView exchanges at no cost. This delayed streaming data acts, in all ways, the same as the real-time data, but is delayed by 10-15 minutes (depending on exchange). Otherwise, if you need real-time data and are going to be live trading, then you will need to be on our Integrated Advanced package (Package 11). Follow these instructions to change your package: To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. To get the real-time data for the CME Group, follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Just be aware of the CME Group requirement that you have a live, funded, futures trading account in order to qualify for the non-professional exchange fees. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |