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Date/Time: Fri, 29 Nov 2024 12:51:26 +0000



Post From: Setting up Sierra in new computer

[2023-02-15 15:17:36]
John - SC Support - Posts: 36350
Keep in mind that it can take awhile to redownload the data, particularly if you are using Continuous contracts and if you have a large number of days to load. And, of course, it is also dependent on your Internet connectivity.

The thing to do is to start with a new chart and do not set it to be a Continuous Contract Chart, but just get the initial data loaded and see how long it took. If it does not complete the download, then let us know.

If you do get the data, then open one of your chartbooks and see if you can get the data. You may need to wait awhile.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing