Support Board
Date/Time: Fri, 29 Nov 2024 15:34:23 +0000
Post From: Unable to download historical market depth data from before 60 days (isn't limit 180?)
| [2023-02-10 22:05:33] |
| John - SC Support - Posts: 36350 |
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However I may have identified the issue. My free trial is not "activated", which I believe limits you to 10 days of intraday data. I am still getting more then 10 days to load, but could the lack of activation cause the continuous contract feature to fail? I have a support ticket out as I'm not able to activate (error when sending SMS).
Yes, that would explain it. We have set your account to be an Activated Trial. Let us know if you continue to have an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |