Support Board
Date/Time: Mon, 21 Apr 2025 23:50:52 +0000
Post From: Denali Data issues
| [2023-02-09 19:13:30] |
| allons_trading - Posts: 37 |
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For the last two hours (roughly), I have been noticing the Denali data feed get delayed by about a minute, then finally disconnect and reconnect. Seems to occur roughly every 6-10 minutes. The issue persists across manual disconnect/reconnect, restarting Sierra Chart, restarting my computer. Updated to the current version, 2480, and the issue continues. I'm seeing no network issues with any of my other computers on my internet connection, and last time I saw issues of this nature were during the datacenter upgrades. Any insight would be appreciated. Thanks. [Edit] Looks like my instances connect to ds28.sierracharts.com and ds23-2.sierracharts.com. I see response times around 90-100ms with dropped packets, while response times to other services are < 20ms with no dropped packets. Date Time Of Last Edit: 2023-02-09 19:30:22
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