Login Page - Create Account

Support Board


Date/Time: Mon, 21 Apr 2025 16:46:12 +0000



Post From: need help with setting denali

[2023-02-08 23:30:50]
John - SC Support - Posts: 39380
To start with, you do not have any exchanges active on the Denali Exchange Data Feed. Therefore, the data you would be receiving would be Delayed Streaming Data for the CME Group.

It sounds like you are probably entering your stock symbols with the standard symbol, which would explain why you are getting zeros - as you are accessing our older historical data, which is not streaming.

In order to get the CME Group data, you need to activate the exchanges you want at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

With regards to the Stock data, it looks like you were setting up the NASDAQ TotalView exchange, but you did not activate the exchange itself. If this is the data you want, then you need to activate the exchange at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNASDAQ#Exchanges

And be aware that in order to get the data for the NASDAQ TotalView exchange, you need to add a "-NQTV" suffix to the standard ticker symbol - for example, you need to enter IBM-NQTV instead of just IBM. Refer to the notes for the NASDAQ TotalView exchange at the following link:
Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing