Support Board
Date/Time: Wed, 30 Oct 2024 22:55:37 +0000
Post From: Activation of Services/Connection
| [2023-02-01 22:45:29] |
| John - SC Support - Posts: 35639 |
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1. The Intraday Session Times should adjust automatically to be the generally accepted times within whatever time zone you are in. But, if that is not working quite right, then you need to check the Session Times that are setup for the symbol in the Symbol Settings. Refer to the following for information on how to edit the Symbol Settings: Global Symbol Settings: Instructions Note that there is a Symbol Setting that defines the time zone for the entries in the Symbol Settings - it does not matter what this is set to, but you need to ensure that the Session Times are correct relative to that time zone. For instance, if the Symbol Time Zone is New York and you want the Session Start Time to be 06:30 Pacific Time when you open a chart for that symbol, then you would set the Symbol Setting for the Start Time to be 09:30. 2. If you are using our data feed, then it does not matter what you enter there. If you were using the data from Rithmic, then you would need to enter the Rithmic login information. You would never enter the Sierra Chart login information, as that would not do anything. 3. The best way is to have 3 different installations of Sierra Chart, one for each trading service. You are allowed to have 3 connections to the Denali Exchange Data Feed from one computer, so as long as you have all 3 installations on the same computer it will not cost you anything more and you will get the data to all 3 installations. The instructions to install additional Sierra Charts is at the following link: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |