Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 19:44:55 +0000



Post From: DTC Protocol - JSON heartbeat (ping client->server) - bug?

[2023-01-26 18:19:19]
Sierra_Chart Engineering - Posts: 17237
Regarding post #20 you need both. You need the DTC protocol heartbeat message to be sent about every 20 seconds and you need the websocket Ping message according to the websocket specifications which we do not publish.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing