Support Board
Date/Time: Fri, 29 Nov 2024 19:44:55 +0000
Post From: DTC Protocol - JSON heartbeat (ping client->server) - bug?
[2023-01-26 18:19:19] |
Sierra_Chart Engineering - Posts: 17237 |
Regarding post #20 you need both. You need the DTC protocol heartbeat message to be sent about every 20 seconds and you need the websocket Ping message according to the websocket specifications which we do not publish.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |