Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 19:36:37 +0000



Post From: Unable to connect to data feed

[2023-01-26 14:58:13]
Sierra_Chart Engineering - Posts: 17237
This is the relevant error:

Teton CME Order Routing | Connection error: No trade accounts assigned. | 2023-01-25 19:10:30.784 *



Go to Help >> About from within Sierra chart and make a note of your Username. You need to give that to Dorman. They need to assign this username to your trading account with them on the Teton order routing service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-26 14:58:32