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Date/Time: Tue, 26 Nov 2024 16:40:43 +0000



Post From: Bracket order not working

[2014-05-13 16:40:18]
Sierra Chart Engineering - Posts: 104368
This is really not clear for us. We need to see the Trade Activity Log for the orders in question. Here are the instructions in case there is a problem again like this:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport

You have to copy the lines and then you paste them here. You just need to right-click over the box where you type your message and select "Paste".

We have made no changes and we could not make any changes. There is nothing we could do which would affect your account and use of Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-05-13 16:42:47