Support Board
Date/Time: Fri, 29 Nov 2024 10:27:48 +0000
Post From: Unable to create new (additional) instance of Sierra Chart on same machine
| [2023-01-17 18:54:25] |
| sola5180 - Posts: 13 |
|
I am getting error messages after File --> New instance. The new instance closes shortly after starting up. I will send the message log, but here is a short snippet that shows Windows error codes: [ 10053 | 10054 ]. Please note I am running Windows on Arm. DTC client #1. Sierra Chart. 127.0.0.1 | Sent successful Logon response message to client. Username: Result text: Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading | 2023-01-17 18:43:05.949 HD Server | Thread:11748 (3) | Socket gracefully closed by remote side. | 2023-01-17 18:43:07.975 HD Server | Thread:11748 (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-01-17 18:43:07.976 * DTC client #1. 127.0.0.1 (2) | Socket gracefully closed by remote side. | 2023-01-17 18:43:07.976 DTC client #1. 127.0.0.1 (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-01-17 18:43:07.976 * HD Server | Thread:11748 (3) | Socket send error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2023-01-17 18:43:07.989 HD Server | HD Request | Socket: 3 | Symbol: USOil | ServiceCode: DTCSubInstance | RecordInterval: 0 | Records Served: 1040384 | ClientReqID: 1 | Username: | Thread:11748 | 2023-01-17 18:43:08.007 HD Server | Thread:11748 (3) | CloseSocket call. | 2023-01-17 18:43:08.007 DTC client #1. 127.0.0.1 (2) | Socket send error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2023-01-17 18:43:08.008 HD Server | Thread:11748 (0) | CloseSocket call. | 2023-01-17 18:43:08.008 |