Support Board
Date/Time: Mon, 21 Apr 2025 16:32:31 +0000
Post From: SC simply crashes
| [2023-01-10 17:37:18] |
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We apologize for the delay. We have a new version for you to use that will enable us to determine the reason for the problem. We have to prepare for this in advance to debug a problem like this. Update to prerelease 2463. Instructions: Software Download: Fast Update When running that version, when an abnormal shutdown occurs, we will need the crash dump file generated at that time. This will be in the CrashDump folder. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-10 17:41:04
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