Support Board
Date/Time: Sat, 30 Nov 2024 01:53:26 +0000
Post From: Interactive Brokers Integration Data
| [2023-01-06 18:54:10] |
| John - SC Support - Posts: 36350 |
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It looks like you are almost there, but there are still a few items to work out. First, it does not look like you have connected to your Interactive Brokers account. Be sure you do this, otherwise you will not be able to get the real-time data for the CME Group. Again, the instructions to connect are at the following link: Interactive Brokers Trading Service: Setup Instructions Second, we see that you activated the following exchanges: - Full CME Group (CME, CBOT, COMEX, NYMEX) for non-professional Trading accounts - NYMEX non-professional top-of-book You did not need to activate the NYMEX non-professional top-of-book, as that is already included with the Full CME Group. We have set that exchange to not renew, but we can not give any refunds, as those funds go to the exchanges and they do not give any refunds. If you want Market Depth data, then you will need to activate an exchange that includes the Market Depth data. It is your choice on whether this is something you need or not. Right now, you do not have the Market Depth for the exchange you have active. We are not sure what you are referencing in terms of drawing funds from your account or from your card. We only draw from your account and if you do not have enough funds then we ask that you deposit more funds. But right now, your account is all setup and you have some funds in your Services Surplus, so we do not know what else you would need any funds for at this time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-06 18:54:24
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