Support Board
Date/Time: Tue, 26 Nov 2024 13:37:39 +0000
Post From: FCE Rollover on April one day before
| [2014-05-09 16:50:55] |
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This is not making sense. We are not noticing a problem ourselves with the FCE Continuous Futures Contract. Select File >> Open Historical Chart. Open MXJ14.dly . Select Chart >> Chart Settings. What is the Date Range that you see? If you do not see the complete date range for that contract, then select Edit >>Delete All Data and Download If you still do not get all of the data, then provide the lines in the Message Log for that download. I don't understant, I start SC every morning
OK, we may have made a mistake with the timing of our changes relative to when you last restarted Sierra Chart. As long as you are on the latest version, the historical data requests will be routed to the correct server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |