Support Board
Date/Time: Sat, 30 Nov 2024 02:35:00 +0000
Post From: Sierra Chart Shortcuts Not working with Elgato Stream Deck
| [2023-01-01 02:39:40] |
| User565281 - Posts: 6 |
|
@TRADE_YOUR_PLAN
Try running stream deck with administrative privileges in Windows. :) After I posted my issue here, I telephoned Elgato Support. They were extremely helpful and walked me through this! They had me logout of the Stream Deck software as it is always running in the background: Look in the Windows System Tray - lower right side near time/date, click on the small white upward arrow, right-click on the small Stream Deck icon, select "Quit Stream Deck". Next, re-login to Stream Deck as administrator: right-click the Stream Deck desktop icon, select "Run as administrator"). AND PRESTO, IT WORKS!! My Stream Deck is now working perfectly in Sierra Chart! Apparently, the NinjaTrader platform does not require Stream Deck to "Run as administrator", but Sierra Chart does require "Run as administrator". |