Support Board
Date/Time: Sat, 30 Nov 2024 02:56:43 +0000
Post From: Not enough data loading when connecting to rithmic funded trader account
| [2022-12-29 03:05:54] |
| Sierra_Chart Engineering - Posts: 17267 |
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We apologize for the delay. First, we want you to set the Intraday Data Storage Time Unit to 1 Minute . This is essential in order to help isolate the source of the problem.: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) Cancel all the downloads: Edit >> Cancel Intraday Data Downloads And then once again follow the instructions to re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data If you get a complete chart, then this issue must be related to a data download performance issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-29 03:06:54
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