Login Page - Create Account

Support Board


Date/Time: Sat, 30 Nov 2024 02:53:21 +0000



Post From: Interactive Brokers.Error message when trying to open symbol AUD.USD-CASH-IDEALPRO

[2022-12-26 08:02:55]
User169391 - Posts: 62
hi...... I am receiving the following error message when I try to open the IB Symbol AUD.USD-CASH-IDEALPRO. (HD Request # 12 | Requesting 1 Day of data at 30 secs with ending date-time at 2022-12-26 08:50:35 for AUD.USD-CASH-IDEALPRO. PriceType:MIDPOINT | 2022-12-26 07:40:41.269
HD Request # 12 | Message from IB: Your API version does not support fractional size rules. Please upgrade to a minimum version 163. IB Error Code: 10285. Request ID: 200208. | 2022-12-26 07:40:41.468)
It only occurs on this one symbol.Others i use are ok. I have updated the symbol list from the server,updated to the latest version of sierra charts.I have sent the same message to IB support but have not received any feed back as yet. Any help much appreciated.