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Date/Time: Sat, 30 Nov 2024 06:47:51 +0000



Post From: Charts says

[2022-12-19 23:19:42]
John - SC Support - Posts: 36350
The issue is that you have activated a Non-Professional exchange for the CME Group. The CME Group has a requirement that in order to qualify for the Non-Professional exchange fees, you need to have a live, funded, futures trading account.

We verify that you have a live, funded, futures trading account by having you connect to that account at least once a month. You have not done this yet, therefore you are not "qualified" as far as the CME Group is concerned.

If you have a live, funded, futures trading account that uses CQG, then follow the instructions at the following link to connect your Sierra Chart to that CQG account:
CQG Trading Platform Service: Setup Instructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing