Support Board
Date/Time: Sat, 30 Nov 2024 04:48:42 +0000
Post From: Notice: Out of Sequence Packets Issue with EUREX EOBI Data Feed
| [2022-12-15 01:39:17] |
| Sierra_Chart Engineering - Posts: 17268 |
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Since the trade date December 13, we are experiencing a packet loss issue on some channels for the EUREX EOBI data feed. We have contacted Deutsche Borse about this. We see no indication of any problem on our side relating to this. The server is running very well with extremely minimal CPU load. There is very light activity this morning and it is still happening. All of the processing is the same as it has been for years. So we do not see this as an issue on our side. Since this is an order by order data feed, this results in Issues with the market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |