Support Board
Date/Time: Wed, 30 Oct 2024 22:55:32 +0000
Post From: Important Notice: Denali Data Feed Infrastructure Updates
| [2022-12-08 01:53:54] |
| Sierra_Chart Engineering - Posts: 16764 |
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We want to keep you up-to-date with what we did. We were in the data center today. We patched the new 10 Gb connections to our routers and they did assign the new IP blocks that we required for them. However, there was no light signal on either of them. We started a trouble ticket, and they said that these connections have not yet been turned on. At this point we do not know when they will be turned on but we hope it will be tomorrow. Or this week. Hopefully it is not going to be delayed until next week. We will push them to get this done as quickly as possible. It should not be difficult for them to get those operational, tomorrow, December 8. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |