Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 13:52:36 +0000



Post From: Automatical attempt to connect IB

[2014-05-07 08:50:54]
Sierra Chart Engineering - Posts: 104368
The Message Log is not useful for this purpose.

The only reason you would get a connection to the Data or Trading service is that if there is a blank chart that has been opened or when reloaded it is blank. You need to find this blank chart among your charts and see why it is blank.

This is something that only you can do. Not us. For help with a blank chart, refer to help topic 7:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-05-07 08:51:19