Login Page - Create Account

Support Board


Date/Time: Sat, 30 Nov 2024 10:35:59 +0000



Post From: Custom calculated symbol not working

[2022-12-05 18:25:38]
User246799 - Posts: 13
Hello,

I created a custom calculated symbol as described on your website. The formula is {ESZ22_FUT_CME}-{$INX}.
This custom symbol was working last month but it doesn't load any more data since the 30th of november.
I have the right subscription (Package 12 + Denali exchange data feed + Sierra Chart Real-Time and Historical Exchange Data Feed + S&P Indices) and my Sierra account is funded.
In Chart settings, the end of the date range is set to 2022-11-30 (read only).
If I change to "Use number of days to load", it doesn't change anything.
If I ask "Delete and download data", I see a red square with : "Download failed. This is not a valid formula symbol"

Do you have any solution for me please ?
Thank you.