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Date/Time: Tue, 26 Nov 2024 14:35:58 +0000



Post From: SC Real-Time data - Logon error

[2014-05-06 07:58:49]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We are aware of the problem and it will be resolved as soon as possible. Hopefully within a few hours.

Could you for now disable Global Settings >>Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds.

Press OK.

After this reconnect to the data feed with File >> Disconnect and File >> Connect to Data Feed.


Please check back with us in a few hours.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing