Support Board

Date/Time: Tue, 26 Nov 2024 14:23:05 +0000

Post From: SC Real-Time data - Logon error

[2014-05-06 07:46:51] Link To Thread - Link To Post [Go To First Post]
User21852 - Posts: 2
Dear support, Yesterday I start using SC real time data and have problem to connect: Sierra Chart Server Info - Server Name: SC Real-Time Server. Server Version: . Provider Name: Sierra Chart. \| 2014-05-06 09:44:30 Sierra Chart - Server protocol version: 3. Client protocol version: 3. There is a protocol match. \| 2014-05-06 09:44:30 Sierra Chart - Logon error from server : Not authorized. \| 2014-05-06 09:44:30 Sierra Chart: Disconnected from the server. \| 2014-05-06 09:44:30 Sierra Chart: Data feed disconnected. Will reconnect. \| 2014-05-06 09:44:30 My SC is version 1107. Im connected to IB live account. Thank you Peter