Support Board
Date/Time: Tue, 26 Nov 2024 11:27:09 +0000
Post From: Historical Data Server Timing Out
| [2014-05-03 10:00:39] |
| RMF2 - Posts: 43 |
|
Historical data is not downloading. I posted this in a different user's request but I made a new post in case this is a different issue. Here's the messages from the log: Connecting to Open E Cry server: prod.openecry.com:9200... | 2014-05-03 05:46:29 HD Request # 1 - Downloading Intraday chart data for ZSX4 to the file ZSX4.scid. Service: scsrv | 2014-05-03 05:46:31 HD Request # 1 - Using server: ds4.sierracharts.com port 10049 | 2014-05-03 05:46:31 Connected to OEC. | 2014-05-03 05:46:33 Starting updates for: ZSX4 | 2014-05-03 05:46:33 Open E Cry tick subscription ID: 2 | 2014-05-03 05:46:33 HD Request # 1 - Timed out while trying to connect to the Sierra Chart historical data server. | 2014-05-03 05:46:51 HD Request # 1 - Received 0 records and wrote 0 records for ZSX4 | 2014-05-03 05:46:52 HD Request # 3 - Downloading Intraday chart data for ZSX4 to the file ZSX4.scid. Service: scsrv | 2014-05-03 05:46:52 HD Request # 3 - Using server: ds3.sierracharts.com port 10049 | 2014-05-03 05:46:52 HD Request # 3 - Timed out while trying to connect to the Sierra Chart historical data server. | 2014-05-03 05:47:12 HD Request # 3 - Received 0 records and wrote 0 records for ZSX4 | 2014-05-03 05:47:12 HD Request # 5 - Downloading Intraday chart data for ZSX4 to the file ZSX4.scid. Service: scsrv | 2014-05-03 05:47:12 HD Request # 5 - Using server: ds5.sierracharts.com port 10049 | 2014-05-03 05:47:12 HD Request # 5 - Timed out while trying to connect to the Sierra Chart historical data server. | 2014-05-03 05:47:32 HD Request # 5 - Received 0 records and wrote 0 records for ZSX4 | 2014-05-03 05:47:32 HD Request # 7 - Downloading Intraday chart data for ZSX4 to the file ZSX4.scid. Service: scsrv | 2014-05-03 05:47:32 HD Request # 7 - Using server: ds4.sierracharts.com port 10049 | 2014-05-03 05:47:32 HD Request # 7 - Timed out while trying to connect to the Sierra Chart historical data server. | 2014-05-03 05:47:52 HD Request # 7 - Received 0 records and wrote 0 records for ZSX4 | 2014-05-03 05:47:52 HD Request # 7 - Intraday download COMPLETE for ZSX4 | 2014-05-03 05:47:52 Real-time intraday chart data file updates started for ZSX4 | 2014-05-03 05:47:52 I have tried to download ZSN4, ZSX4, ZCN4, and ZCU4 and have experienced this with all of them. I thought it may have been something I changed in Chart Settings>>Advanced Settings>>Historical Pullback Data. But, I changed this back to "None", created a new file, and the data still doesn't download. Please advise. Thank you. |