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Date/Time: Tue, 26 Nov 2024 11:52:28 +0000



Post From: Ernest Hemple

[2014-05-02 17:44:38]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account is active until 2014-6-1.

There must be some other problem. Can you describe what you mean by "shut off".

You might be logged into Sierra Chart with the wrong Account Name. You should be using the very same Account Name you use to log into this Support Board with.

Restart Sierra Chart and make sure the Account Name is correct. Refer to:
https://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#DifferentAccountName

Also, update Sierra Chart by selecting Help >> Download Current Version to make sure you are on the current version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-05-02 17:45:55