Support Board
Date/Time: Tue, 26 Nov 2024 11:28:13 +0000
Post From: DataFeed SC
| [2014-05-02 16:40:25] |
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On 2014-5-1, 39 USD was deducted from your Additional Services Balance for the Sierra Chart Exchange Data Feed and for exchange fees. The Sierra Chart data feed is activated on your account and it is working properly. We see you are using Interactive Brokers. Make sure you are connected to your IB Live account. If you need further help, post a copy of the Message Log, by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |