Login Page - Create Account

Support Board


Date/Time: Fri, 22 Nov 2024 14:08:55 +0000



Post From: Interactivebrokers _ No data between 16h / 19h

[2013-05-02 16:38:41]
Sierra Chart Engineering - Posts: 104368
Go to one of those charts , right-click before the missing bars and select Delete Data and Download. After that, please post a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

If you still have a problem, also try temporarily disabling the firewall software you are running. The Windows firewall should not be causing a problem and does not need to be disabled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing