Support Board
Date/Time: Tue, 26 Nov 2024 11:47:14 +0000
Post From: Broker Changed to CQG now only some charts work
| [2014-05-02 04:01:49] |
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Make sure symbols of this format are changed to the new CQG format: YM-201403-CME Here are the instructions: https://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html Look through this Message Log you posted. When you see a message like the following it means your account is not authorized for the particular exchange the symbol trades on: Market data subscription status for F.US.TFEM14: Real-time data for instrument F.US.TFE (corresponding to ID = 4) are not allowed. You will need to contact your broker about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |